Shipping Policy

Last Updated: June 2026

Thank you for shopping with Norva Luxury. We are committed to delivering your order safely and efficiently.

Shipping Time

All orders are processed and shipped within our standard delivery timeframe of 9–11 business days. Please note that business days exclude weekends and public holidays.

Shipping Method

We proudly ship all orders using Aramex Store-to-Door, ensuring reliable and secure delivery directly to your chosen address.

Order Tracking

Once your order has been dispatched, you will receive tracking information (where available) so you can monitor your package's journey.

Delivery Delays

While we strive to meet our estimated delivery times, delays may occasionally occur due to factors beyond our control, including courier delays, adverse weather conditions, public holidays, or high order volumes.

Address Accuracy

Customers are responsible for providing accurate shipping information. Norva Luxury cannot be held responsible for delays or failed deliveries resulting from incorrect or incomplete address details.

Contact Us

If you have any questions regarding your order or shipping status, please contact our customer support team.

Thank you for choosing Norva Luxury. We appreciate your trust and look forward to helping you look and feel your best.

Norva Luxury